OFFICE HOURS AND PHONE ACCESS
Crystal Clinic's general building hours at the Montrose office are 8:00
am to 5:00 pm, Monday through Friday. Some practices have extended hours
for patient convenience, so please check with the respective offices. Most
clinic practices have an emergency on-call service for evenings and weekends.
Call the practice's main number listed in the Professional
Directory. Hours at other locations
may vary. Please call for information and scheduling.
DIRECTIONS
The Montrose facility is conveniently located near the 1-77 and Rt.
18 interchange in west Akron, easily accessible via 1-77, 1-71, 1-271
and the Ohio Turnpike. (See Map)
DIAGNOSTIC TESTING CAPABILITIES
Certain diagnostic procedures can be performed right at Crystal Clinic. In addition to a medical laboratory for selected tests, patients have access to standard X-rays, magnetic resonance imaging (MRI) and bone densitometry (DEXA). Electrodiagnosis, including electromyography (EMG) and nerve conduction testing, is also available.
WHEELCHAIRS
Wheelchairs are available inside the front entrance of Crystal Clinic.
If you need assistance moving a patient in or out of the clinic, please
notify the clinic receptionist, the lobby security guard or the receptionist
of the practice with which you have an appointment.
TELEPHONES
Public telephones are located in the first floor atrium behind the elevators.
NO-SMOKING POLICY
The entire clinic is a smoke-free facility. Please dispose of smoking materials in the containers at the front entrance.
VENDING MACHINES
There are food and drink vending machines located on the lower level.
RESTROOMS
Restrooms are available to patients and visitors in each of the office suites. Public restrooms are located on the lower level near the auditorium lobby.
A FEW WORDS ABOUT REIMBURSEMENT
We recognize that changes in health care reimbursement, especially in the areas of managed care and workers' compensation, impact both our patients and our practice. We work closely with employers, insurers and managed care organizations (HMOs and PPOs) on a daily basis in our efforts to best meet the needs of patients in our service area.
The professional practices within Crystal Clinic participate in most major insurance plans. However, specific coverages may vary from practice to practice, so patients should discuss
such details before treatment begins.